Shipping policy

Digital Delivery & Shipping Policy

Last Updated: September 4, 2026

ZAMVEXA STUDIO provides digital Shopify design, development, setup, and related services. No physical products are shipped as part of our service packages.

Digital Service Delivery

All services are completed and delivered digitally.

Depending on the service purchased, delivery may include:

  • Shopify store setup and configuration

  • Website and theme design

  • Custom Shopify sections and coding

  • Product and collection setup

  • Domain configuration

  • Payment and shipping setup

  • Meta, Google, TikTok, and other integrations

  • Email marketing setup

  • Store optimization and testing

  • Launch assistance

Completed work will generally be delivered directly through the client's Shopify store and connected business accounts.

Working With Clients Remotely

ZAMVEXA STUDIO works with clients remotely.

When necessary, we may schedule a Zoom meeting with the client to discuss the project, review the website, collect information, walk through settings, troubleshoot issues, or complete portions of the setup together.

Zoom meetings may also be used for screen sharing so that the client can securely complete sensitive account actions without providing passwords.

Meeting availability and the number or length of meetings may depend on the service package purchased and the needs of the project.

Account Access

Clients may be required to provide appropriate access to their Shopify store or other platforms needed to complete the purchased services.

Whenever available, collaborator, staff, partner, or other authorized access methods should be used instead of sharing account passwords.

For sensitive information such as payment accounts, banking information, passwords, verification codes, or identity verification, ZAMVEXA STUDIO may ask the client to complete the required steps themselves during a Zoom session or through their own account.

Delivery Time

Because every project is different, completion times may vary depending on the package purchased and the complexity of the project.

The project timeline may also depend on how quickly the client provides:

  • Store access

  • Product information

  • Images and branding materials

  • Domain information

  • Required approvals

  • Requested content

  • Third-party account access or setup

Any estimated completion date is an estimate unless a specific deadline has been agreed to in writing.

No Shipping Charges

Because our services are delivered digitally, there are no physical shipping or delivery charges for ZAMVEXA STUDIO service packages unless a separate physical product or service is specifically agreed upon.

If Shopify checkout displays shipping options for a digital service due to a configuration issue, please contact us.

Third-Party Processing Times

Some services may require approval, verification, or processing by third-party platforms such as Shopify, Meta, Google, TikTok, domain providers, payment processors, or other services.

These processing times are outside ZAMVEXA STUDIO's control and may affect the final project completion date.

Project Completion

A project is considered delivered when the services included in the purchased package have been substantially completed and made available within the client's Shopify store or applicable accounts.

The client will have an opportunity to review the completed work and communicate any issues covered by the original project scope.

Contact Us

If you have questions about digital delivery, project scheduling, or Zoom meetings, please contact ZAMVEXA STUDIO using the contact information provided on our website.

By purchasing a ZAMVEXA STUDIO service, you acknowledge that you are purchasing a digital professional service and not a physical product requiring shipment.